Satori Consulting Inc. is a management consulting and business consulting firm that partners with organizations of all sizes to optimize organizational effectiveness. Our differentiation, and our passion, is in our partnership philosophy. We don’t just work for our clients; we become a trusted strategic partner, which enables us to facilitate change by delivering creative and tailored solutions that drive results.
What is Management Consulting?
Management Consulting, sometimes referred to as Business Consulting, is an independent, professional advisory service. Managers and Organizations look to Management and Business Consultants to solve problems by providing expertise and objectivity that is often not found in house.
Management and Business Consultants help identify and capitalize on new opportunities, enhance learning, and support the facilitation and implementation of lasting change.
Management consulting and business consulting is about understanding issues, defining goals, and helping to facilitate change. One method that is often employed to gain insight or provide training is the use of internal or external workshops. These workshops are designed to either extract information to help formulate and produce a strategy, or to teach/train a group equipping them with skills or information for future development.
Internal workshops work with internal stakeholders such as employees and Boards of Directors and would include:
Board and Management Planning Sessions
Value Proposition Workshops
External workshops work with external stakeholders such as customers and vendors and would include:
Strategy is Management’s game plan for strengthening the performance of the organization. A business strategy is a long-term plan of action designed to achieve a particular goal or set of goals or objectives. The strategy is the art and science of planning and marshaling resources for their most efficient and effective use.
There are different levels of strategy that must be considered and flushed out to reach the end goals. Each level plays an integral part in the overall strategies success and must be directly linked and measured.
Corporate Strategy – The overarching focus for the organization as a whole
Business Unit Strategy – Focuses on an individual business unit or market and what it needs to do to support the Corporate Strategy
Team or individual Strategy – Identifies what a team or individual needs to do to either support the business unit goals or to directly impact the organization goals and objectives
Choose With Confidence
At Satori, everything we do is to maximize potential. We pride ourselves in our ability to leverage organizations of all sizes by improving business processes, strategies, and concepts. We do this by actively listening to you and the needs of your organization. From there, we create a plan that encompasses opportunities, goals, and overall ideas. The result is a well-balanced organization, with an aligned vision that produces results.
The stakes are high. The demands on our people are greater today than ever before. Industry changes, market disruptors, increased regulatory requirements, increased customer expectations, and increased speed to market all drive the need for changes in strategy, process, structure, talent, and culture. Of course, all of this is wrapped in a banner of change and therefore, change management is the fifth area that needs to be addressed when looking at organizational effectiveness.
At Satori we take a diagnostic approach when working with clients to uncover the root causes that are negatively impacting an organization. Once the root causes are uncovered a plan can be put into place to begin to systematically address the issues. We can help your organization reach new heights while navigating the tricky and sometimes unpredictable terrain.
Our practice focuses on five fundamental areas: Strategy, Talent, Culture, Processes and Structure, and Change Management
Strategy: Good strategy creates the link between specific actions and the financial results of those actions. Creating a clear line of sight and alignment between individual contributions and the greater strategy creates higher engagement and satisfaction. We help organizations create linkages that empower employees to drive the strategy.
Talent: The talent and leadership gap continues to widen. Many times, this is due to a lack of leadership skills, promotions above competency levels, and/or a disconnect between the skills needed and the skills possessed. We spend time within your organization to determine which core issues are systemic and which are symptomatic. Understanding the difference allows us to create a plan that will address the issues for change.
Culture: It has been said that organizational culture is like an iceberg in that most of the culture lies below the surface. With so much hidden, culture can be exceptional, toxic, or be somewhere in between. We believe that good culture is driven by strong leadership. We will conduct a culture audit and a root cause analysis to truly understand what needs to change to make your culture exceptional.
Process and Structure: Strong processes and structure allow for employees to achieve optimal performance. Unfortunately, over time, as organizations grow and change, processes and structures often do not follow. Legacy processes and structures can hinder efficiency. We are well equipped to conduct process mapping and context mapped exercises to help streamline legacy and optimize performance.
Change Management: Change is the one constant that organizations know is bound to continue. Successful organizations embrace change and build structure that focuses both on the tangible aspects of change, such as processes and technology, but also on the intangible aspects such as staff and culture. We will diagnose your current change processes and structures and help build out the competencies required for success.
At Satori we believe feedback is a necessity for growth and harmony within your organization. Whether it is peer, executive, Board, or customer feedback, nothing compares to the value you will get from an honest, external viewpoint or perspective.
As with all our services, we listen to your needs and customize a solution to meet those needs. However, the survey is just part of the equation. What your organization does with the feedback is just as important as the feedback you will receive. We support you with an end to end solution that incorporates understanding the feedback and creating actions plans to support change.
Some examples of surveys we provide are:
Staff Engagement Surveys
Board or Executive Evaluations
Competency and Skills Assessments
Customer Engagement Surveys
Customer satisfaction Surveys
Customer Effort Surveys
Net Promoter Score
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Satori Consulting Inc. is a leading Canadian owned management consulting and leadership development firm, based in Burlington, Ontario. Being based in Burlington, Ontario supports our geographically close service areas of Hamilton, Kingston, Mississauga, Cambridge, Waterloo, Guelph, Milton, Ottawa, Toronto and the GTA, but we are also national and global in scope providing management consulting services from coast to coast within Canada and internationally.
Providing expertise in credit union consulting, insurance industry knowledge, academia (coaching and teaching), general business management solutions, leadership development and team building – Satori Consulting Inc. offers all Everything DiSC® products along with many other personality assessments. SCI is passionate about management consulting and partnering with clients that want change.
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